iControl provides off-site, remote support and uses SkyFex Remote Assistant which provides a secure connection to your BackOffice PC.
SkyFex Remote Assistant is online service that
allows watching and control of remote computer in real time. This is a
secure service which does not require additional software
installation or configuration and works transparently through
proxy/firewall and NAT networks.
SkyFex is a Windows based service and
requires Internet Explorer to run it.
No special knowledge is necessary to work with the service. You can
start using it immediately without preliminary training.
For more information see "Quick start" on the SkyFex website section.
Please check SkyFex Remote Assistant system requirements.